Where Your Experience Shapes the Future of Hospitality
As a guest or diner, you deserve experiences that match what was promised. Reclamo.ca is Canada's independent platform for feedback on hotels and restaurants across Canada—where your voice leads to real change.
How You Make a Difference
- ✍️
Help Fellow Customers
Prevent others from disappointing stays and meals—whether it's raw food or a dirty room—by sharing your honest reviews.
- 🛎️
Demand Attention
Credible complaints regarding service glitches or food safety demand responses, ensuring your voice isn't ignored.
- 📈
Drive Improvement
We track and highlight recurring issues, forcing the industry to address systemic problems in both lodging and dining.
For Businesses Who Care
We partner with forward-thinking hotels and restaurants who want to distinguish themselves by:
- Addressing guest concerns transparently
- Learning from verified feedback
- Demonstrating commitment to improvement
Every Credible Report Contributes To:
This isn't just complaining—it's creating change.
Your reviews hold businesses accountable while giving good providers a chance to shine. Together, we're building a marketplace where expectations meet reality.